Earlier this year, Stockport Council ordered a complete road closure in the village of Cheadle, whilst road works were carried out in the area. We were asked to provide a community bus service for the duration of the road works.
How We Proposed To Help
Regular commercial bus services were bypassing the area, but we provided a solution with an exemplary minibus shuttle service, keeping communities in Cheadle connected to the rest of Stockport, reducing isolation despite the road closures.
Work got underway to a very wet and blustery Winter month, and was scheduled to take up to 12 weeks to complete. The service proved a huge success, with ECT maintaining a regular service despite the stormy weather conditions.
The road closures led to a number of complexities for home to school services in the area, but ECT ensured the smooth running of these services.
The Responses To Our Commitment
A local chairman of the area said: “The shuttle bus service has been excellent, particularly for the schoolchildren. Your presence here first thing in the morning, seeing that connections were being made, soon allayed fears that residents and children may be left stranded.”
He continued: “Considering the appalling weather, residents were very impressed with the cheerful and helpful nature of all the bus drivers. The ‘door to door’ service was very much appreciated. The friendly nature of your drivers will be greatly missed.”
The shuttle bus service also helped local businesses survive over the weeks. A local owner of a restaurant stated: “Many of my regular customers come from the next village – I’m sure that without the shuttle bus service, my business would have suffered.
The drivers were very obliging, dropping people door to door. The public service is just not the same, it’s not the bespoke service that ECT supplied – they provided a better service than the public bus service.”